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Franciscan Policies

Fire safety
If you hear a fire alarm within the hospital, please remain calm and stay where you are until given specific directions. If any action is needed, our staff will advise you about where to go. We often conduct fire drills to test our fire-safety equipment and to make sure the staff knows how to respond in a fire emergency.


Medical records
Medical Records are maintained for all individuals seen in the hospital as inpatients, outpatients and emergency room patients. For adults, records are maintained for 10 years beyond the last contact with the hospital. In the case of minors, records are maintained three years.


Patient/facility directory
Franciscan Health System protects the private health information of our patients. We follow federal privacy standards for healthcare information established by the Health Insurance Portability and Accountability Act (HIPAA) of 1996.

The following information about patients is provided in the Facility Directory: Patient’s name; patient’s location within the hospital; patient’s condition described in brief terms (satisfactory, serious, critical, etc.) that do not communicate specific medical information.

Patients have the right to “opt out” of the Facility Directory but cannot “pick and choose” who can be informed about their presence in the hospital. For patients who choose not to be listed in the Facility Directory, the hospital staff will tell callers and visitors who inquire about the patient: “We have no information available on a patient by that name.”

For patients who choose to be listed in the Facility Directory, information about them will be released only to individuals who ask for the patient by his/her first and last names.

A patient may change his/her decision to be included in or excluded from the Facility Directory.


Tobacco-free environment
For the health and safety of our patients, visitors and employees, the use of tobacco products is not allowed on the hospital’s property. Cigarettes and other tobacco products are known causes of cancer and other fatal diseases. If you are interested in nicotine-replacement therapy, please talk with your doctor. To join our Freedom From Tobacco Support Group, call 253-426-6746.

You can also get help quitting tobacco by calling the Washington State Tobacco Quitline at 1-877-270- STOP, or 1-877-2NO-FUME (Spanish).


We do not discriminate
Franciscan Health System is committed to excellence every day as part of our healing ministry. We do not discriminate against any person on the basis of race, color, national origin, disability or age in admission, treatment or participation in our programs, services and activities.