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House Call Service Area

Franciscan Anytime physicians and nurse practitioners offer access to medical treatment by telephone, webcam, or house call; after hours or on the weekends.

Phone consultations and web cam visits are available to all patients, regardless of location.  House calls are available to those patients who live in the house call service area listed below.  If you have an urgent, but not life-threatening health concern after hours, simply call Franciscan Anytime at 877-441-1489.  

 

City   Zip     City   Zip     City   Zip     City   Zip  
Auburn 98002   Issaquah 98027   Renton 98056   Seattle 98109
Auburn 98001   Kenmore 98028   Sammamish 98075   Seattle 98134
Auburn 98092   Kent 98035   Sammamish 98074   Seattle 98102
Bellevue 98015   Kent 98030   Seattle 98171   Seattle 98121
Bellevue 98006   Kent 98031   Seattle 98138   Seattle 98107
Bellevue 98008   Kent 98032   Seattle 98151   Seattle 98117
Bellevue 98007   Kent 98064   Seattle 98132   Seattle 98112
Bellevue 98005   Kirkland 98083   Seattle 98131   Seattle 98105
Bellevue 98004   Kirkland 98033   Seattle 98124   Seattle 98103
Bonney Lake 98391   Kirkland 98034   Seattle 98111   Seattle 98115
Bothell 98041   Lynnwood 98046   Seattle 98101   Seattle 98125
Bothell 98082   Lynnwood 98037   Seattle 98113   Seattle 98155
Bothell 98011   Lynnwood 98087   Seattle 98175   Seattle 98133
Bothell 98021   Lynnwood 98036   Seattle 98165   Seattle 98177
Bothell 98012   Maple Valley 98038   Seattle 98198   Shoreline 98009
Carnation 98014   Marysville 98270   Seattle 98148   Snohomish 98291
Covington 98042   Medina 98039   Seattle 98158   Snohomish 98290
Duvall 98019   Mercer Island 98040   Seattle 98188   Snohomish 98296
Edmonds 98020   Milton 98354   Seattle 98166   Snoqualmie 98065
Edmonds 98026   Monroe 98272   Seattle 98178   Sumner 98390
Everett 98201   Mountlake Terrace 98043   Seattle 98146   Tacoma 98422
Everett 98203   Mukilteo 98275   Seattle 98168   Tacoma 98424
Everett 98204   North Bend 98045   Seattle 98136   Woodinville 98077
Everett 98205   Pacific 98047   Seattle 98118   Woodinville 98072
Everett 98208   Preston 98050   Seattle 98108      
Everett 98206   Puyallup 98372   Seattle 98106      
Everett 98207   Redmond 98073   Seattle 98116      
Fall City 98024   Redmond 98053   Seattle 98122      
Federal Way 98023   Redmond 98052   Seattle 98104      
Federal Way 98003   Renton 98057   Seattle 98126      
Federal Way 98063   Renton 98058   Seattle 98144      
Hobart 98025   Renton 98059   Seattle 98119      
Issaquah 98029   Renton 98055   Seattle 98199      

 

We know the idea of a house call is new to many of you. That's why we’ve pulled together answers to questions we often hear.  

How does a house call work?

Once you've contacted Franciscan Anytime, the process works like this:

  1. If a Franciscan Anytime provider determines your symptoms or situation are appropriate for an in-home visit, you'll speak with a patient care coordinator who will arrange a time for your house call. 
  2. Typically, a provider will arrive within two to four hours. If there are any schedule changes, the patient care coordinator will contact you to discuss your options.
  3. Once the Franciscan Anytime provider arrives, they will collect additional information and treat your illness or injury. Providers can treat minor burns and musculoskeletal injuries such as sprains and strains. Additionally, physicians can stitch minor lacerations; address common illnesses, such as viral infections; and perform certain laboratory tests, including blood draws.
  4. In many instances, follow-up care is needed. A summary report of your visit will be sent to your primary care physician(PCP).

Physicians do not carry narcotics.

How do I prepare for a house call?

Prior to your visit, you may be given specific instructions for self-care. In addition, you may want to do the following before the provider arrives at your home:

  • locate your insurance card
  • turn on the porch and driveway lights if it is dark outside
  • secure pets in another room, if appropriate
 

What concerns are appropriate for a Franciscan Anytime house call?

Your PCP is the best option for your routine and ongoing health needs. Use the emergency room or call 911 for situations that threaten life or limb. But for urgent concerns that occur when your PCP or an urgent care center is not an option, consider Franciscan Anytime.

Some examples of urgent concerns that can be handled in the home are:

  • back and muscle strains
  • minor cuts and scrapes
  • minor burns
  • strep throat or ear infections
  • skin infections
  • persistent or worsening coughs and respiratory infections
  • wrist and ankle sprains
 

What concerns are not appropriate for a house call?

Franciscan Anytime house calls have been designed for urgent, but not life-threatening, health concerns when your PCP is not available. For routine health needs, the best option for care is usually your PCP. Developing a good relationship with your doctor is one of the best ways to get and stay healthy. 

Carena house calls should not be used in a medical emergency. If you feel you are experiencing a medical emergency, call 911 or go to the emergency room. Some examples of emergencies are:

  • chest pain
  • loss of consciousness
  • severe shortness of breath
  • a substantial cut or wound

Additionally, Franciscan Anytime is not an option for treating pregnancy-related issues or infants younger than 3 months of age who have fevers higher than 100.4°F. We also cannot treat minors unless the parent or legal guardian is present, and our providers cannot refill prescriptions written by other doctors. Franciscan Anytime physicians do not carry narcotics.

Franciscan Anytime is offered in collaboration with Carena, Inc. and their affiliated medical groups.