OneCare Epic Update June 24, 2013
What providers should expect for the Aug. 3 Epic Go-Live at St. Joseph Medical Center, St. Francis Hospital, St. Clare Hospital and St. Elizabeth Hospital
All physicians with active medical staff credentialing must complete training to get their login to use the Franciscan Epic System. You will not be able to practice at the above hospitals without this training. Classes are undway now. If you are not registered, contact firstname.lastname@example.org or call (253) 792-4800.
You will need to use Computerized Provider Order Entry
Computerized Provider Order Entry or CPOE will transition Franciscan from the use of paper order sets to the use of electronic order sets. Physicians and other providers will use CPOE to order diagnostic tests, medications, care orders and specialist referrals. CPOE is an integral part of the new Epic system and has the potential to decrease errors related to handwriting or transcription, decrease turnaround times, decrease length of stay and decrease cost of care.
- At Go-Live, physicians and other providers will use CPOE to place orders.
- Physicians will place their own orders using CPOE.
- The electronic order sets were created from existing Franciscan paper order sets.
- All electronic order sets have been reviewed by Franciscan medical staff physicians representing the appropriate specialties.
You will have dedicated provider support at Go-Live
- Dedicated Provider Support. During the first two weeks of Go-Live, dedicated providers who are also Epic experts will be in the hospitals to give at-the-elbow technical support to physicians and other providers. We will have dedicated provider support 24-7 for the first two weeks. On average, there will be a provider-to-support staff ratio of 3-to-1. Please reach out to this dedicated support team for help, rather than the nursing staff who will be trying to learn their portion of the system.
- Physician Champion Super Users. More than 150 of our physicians have stepped forward to provide additional support during Go-Live to providers in their areas of expertise. These Physician Champion Super Users have received additional training and will round on their colleagues throughout the day to help answer workflow and other questions.
- Epic Project Team Analysts, Informaticists and Epic Certified Trainers will provide additional Go-Live support and have a deep knowledge of our Franciscan Epic System.
- Issue Resolution: Super Users and Elbow Support staff will call issues that they cannot resolve into the main Command Center, where they will be triaged to the appropriate application team who will find the solution and communicate it back to the super user/support team member. Each hospital will also have an onsite Command Center from which additional technical support can be deployed.
You must practice in the Epic Playground after training
For directions on how to get on the playground, please see the instructions.
You will set your Epic preferences before Go-Live in provider personalization workshops that will be held as part of your last class (INP 400) for each training track. These assessment and personalization workshops will be key to your success!
To get more information on OneCare Epic or to ask a specific question of the project team, please go to the OneCare Epic portal on FHSConnect (You must be logged onto the Franciscan network) or contact our Inpatient Physician Champion, Barry Weled, MD, or our Ambulatory Physician Champion, Dean Field, MD.
Week of June 24, 2013
Week of May 6, 2013
Week of March 18, 2013
Week of February 26, 2013
Week of February 4, 2013
Week of January 14, 2013
Week of January 7, 2013
Week of December 17, 2012
Week of December 10, 2012
Week of December 3, 2012
Week of November 19, 2012
Week of November 12, 2012
Week of November 5, 2012
Week of October 29, 2012
Week of October 22, 2012
Week of October 8, 2012
Week of October 1, 2012
Week of September 24, 2012
Week of September 17, 2012
Week of September 10, 2012
Week of August 27, 2012
Week of August 20, 2012
Week of August 13, 2012
Week of July 30, 2012
Week of July 23, 2012
Week of July 16, 2012
Week of July 9, 2012
Week of July 2, 2012